Free delivery on orders over AUD 90
Log in

Cart

Your cart is currently empty.

Continue shopping
Total
$0.00 AUD

Shopping Guide

 

Welcome to Flaxviewsy (hereinafter referred to as "I" or "we"). We are dedicated to providing high-quality outdoor living solutions through our online store. To ensure a smooth shopping experience, please read the following guide carefully.

Preparation and Selection
Before making a purchase, we recommend that you carefully review the product specifications to ensure they fit your specific needs and outdoor space.

  • Product Categories: We offer a wide range of products including Outdoor Storage Sheds, Outdoor Hanging Chairs, Outdoor Table and Chair Sets, Outdoor Storage Boxes, Patio Bar Stools, and Patio Chairs.

  • Measurements: Please measure your designated space accurately (length, width, and height) and compare these with the dimensions listed on our product pages.

  • Materials and Usage: Review the material descriptions and care instructions provided for each item to ensure they suit your local climate and usage environment.

  • Color and Design: Please note that screen resolutions may vary; we strive to display product colors as accurately as possible.

Cart and Order Confirmation
Once you have selected your desired items, proceed to the shopping cart to review your selection.

  • Review Items: Check the quantity, size, and color of the items in your cart.

  • Shipping Information: Please ensure your shipping address, contact number, and email address are accurate. Inaccurate information may result in delivery delays.

  • Total Amount: Confirm the total amount payable. Prices are clearly displayed at checkout.

Payment Methods
We utilize secure payment processing systems to protect your financial information.

  • Accepted Cards: We currently accept payment via major credit cards, specifically Visa and MasterCard.

  • Security: Your payment data is encrypted during transmission. We do not store your full credit card details on our servers.

  • Billing: Please ensure your billing address matches the address registered with your credit card issuer to avoid transaction declines.

Shipping and Delivery

  • Order Processing: After payment is confirmed, we will begin processing your order immediately. You will receive a notification once your order has been dispatched.

  • Delivery Areas: We deliver to addresses within our designated shipping zones. Please ensure your location is accessible for delivery vehicles.

  • Inspection: Upon receipt, we advise you to inspect the packaging and the product immediately for any visible issues.

Returns and Exchanges

  • Policy Overview: We stand by the quality of our products. If you receive an item that is incorrect or has a defect, please contact us immediately.

  • Return Condition: To be eligible for a return, items must be in their original condition and packaging.

  • Process: Please contact our customer service team before returning any items to receive the correct return instructions and address.

Account Security and Privacy

  • Data Protection: We take your privacy seriously. The personal information you provide (such as name, address, and contact details) is used solely for processing your order and improving our service.

  • Account Safety: If you choose to create an account, please keep your login credentials confidential. You are responsible for all activities that occur under your account.

Contact Us
If you have any questions regarding your order, product details, or after-sales support, please contact us using the information below:

Address: 110 SUMMERWOOD DR, FAIRBURN, GA 30213-1463, US
Phone: +1 (516) 398-3060
Email: customer@flaxviewsy.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)